| The Huddle |
Copperline · March |
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Two sentences from Ana: Fairbanks shipped on time because forty people did unglamorous things on schedule, and that is the whole company strategy working. Thank you, see you at the spring picnic. |
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The Fairbanks crew at 9:04 AM, four minutes after the button. Nobody staged this, which is why it is good. |
Three briefs
| Fairbanks is live for all customers, and the support queue stayed boring, the best kind of launch news. |
| The Portland office moves two floors up in May, with actual windows this time. Box day is May 9. |
| Benefits reminder: the wellness stipend resets April 1, and unspent March money does not roll over. |
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Kudos
"Marisol rewrote the billing retry logic over a weekend nobody asked her to work, then asked us not to mention it. Sorry, Marisol."
"Dev won the chili cookoff on his fourth attempt. The persistence we hire for."
"The support team closed March at a 96 percent satisfaction score, in launch month."
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On the calendar
| APR 12 | Spring picnic, families welcome, weather already ordered |
| APR 25 | All-hands, thirty minutes, Fairbanks numbers and the summer roadmap |
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June Park Design, Portland |
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Omar Haddad Support, remote |
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| One question this month: should the picnic have a dunk tank? |
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